Having difficulties using your Kyte?
Here are some tips that our support team has put together for you!
12 articles
- How to fix online payment issuesResolve errors during payment in your online catalog by reconnect or restoring Stripe.
- Using a Kyte catalog on your own domainSee how to redirect your customers from your website to your Kyte online catalog.
- Troubleshooting subscription issuesWe understand that sometimes subscription management can be a bit tricky but don't worry, we've got your back with this guide. Check it out!
- Canceling your subscription to KyteSee how to cancel your plan subscription, if you need a refund, contact our support team.
- How to modify your Kyte subscriptionChange your plan, billing details, and payment method using the app or your browser.
- Erasing information stored in your accountUnderstand which data Kyte records and how you can delete specific information from your account.
- Allowing access to permissionsIf Kyte doesn't have access to some features on your mobile device or tablets, errors may occur in your account.
- Resetting users passwordsSee how to reset your password and that of other users, if you need to edit the account owner, contact our support.
- Clearing the cache to fix errorsCorrupted or outdated caches can generate errors on your Kyte, here's how and when to do this process to fix them.
- Troubleshooting printing issuesExperiencing issues while printing your receipts? Learn how to check your printer's connection and troubleshoot common printing errors
- How to change Kyte's languageYou can use your Kyte account in more than one language, choose between Portuguese, English and Spanish!
- I can't edit my ordersUnderstand what can be edited at each stage