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Having difficulties using your Kyte?
Here are some tips that our support team has put together for you!
11 articles
Troubleshooting online payment issuesSee how to resolve errors during payment and checkout in your online catalog.
Using a Kyte catalog on your own domainSee how to redirect your customers from your website to your Kyte online catalog.
Troubleshooting subscription issuesWe understand that sometimes subscription management can be a bit tricky but don't worry, we've got your back with this guide. Check it out!
Canceling your subscription to KyteSee how to cancel your plan subscription, if you need a refund, contact our support team.
Managing your Kyte subscriptionAre you having problems with your payments or thinking about changing your plan? Make the changes you want directly in your account.
Erasing information stored in your accountUnderstand which data Kyte records and how you can delete specific information from your account.
Allowing access to permissionsIf Kyte doesn't have access to some features on your mobile device or tablets, errors may occur in your account.
Resetting users passwordsSee how to reset your password and that of other users, if you need to edit the account owner, contact our support.
Clearing the cache to fix errorsCorrupted or outdated caches can generate errors on your Kyte, here's how and when to do this process to fix them.
Troubleshooting printing issuesExperiencing issues while printing your receipts? Learn how to check your printer's connection and troubleshoot common printing errors
How to change Kyte's languageYou can use your Kyte account in more than one language, choose between Portuguese, English and Spanish!