All information registered in your Kyte account can only be accessed by users registered by you and who have logged in via the app or the web. To learn more about the security of your data, read our privacy policy.
This process is only available on Kyte POS
and Kyte Catalog 
;It can only be performed by the user who created the account;
It will not be possible to undo it or recover the information.
Deleting the information in your account
To erase the customer, product, order, sales and statistics data from your Kyte account:
Access the Settings menu in your app
Go to General
At the bottom of the screen, tap Erase data
For the security of your data, a screen will appear to confirm the process
Select I want to erase all data
Tap Erase data again
A second confirmation window will appear
Click Yes to continue
Wait for the process to finish
Click Return to settings to go back to the menu
Deleting the information of a user
There are two options for deleting user data:
☝️ To delete a user and remove their access to your account, follow the steps here
✌️ To delete your personal data such as name, email, telephone, address, etc. from our records, follow the steps below:
Click on the name of your shop at the top of the main menu of your Kyte app
Click Erase personal data
Fill in the details and sign the form
Click Submit
The data deletion process will be carried out within 7 business days of receiving the form
⚠️ Deleting data does not affect your subscription, if you want to cancel the monthly or annual fee payment for your Kyte plan, follow the steps here.