Caches are data saved temporarily to speed up processes that you do frequently and repeatedly. If they are faulty or out of date, they can generate errors on your Kyte such as the app not opening correctly, the appearance of a white or green screen or updates that are not done correctly.
On Android devices
On Android devices
Access your device's Settings menu
Enter the Applications option
Select the Kyte app
Tap Storage
Then on Clear Cache
Finally click on Clear data
On Apple devices
On Apple devices
Delete your Kyte app
Restart your device
Reinstall Kyte from the App Store
On your computer
On your computer
The cache clearing process differs depending on the browser being used, but there are shortcuts that can help clear the process only on the screen that is currently open.
In Windows and Linux browsers press CTRL + F5 buttons together
In Safari on Apple computers press the SHIFT button and click the button to reload the screen
In Chrome and Firefox browsers on Apple computers press CMD + SHIFT + R buttons together
⚠️ Clearing caches, cookies and data can resolve these issues but make sure that all data has been updated in your account as the process will erase what is saved in the memory of your mobile device, tablet or browser.