In your Kyte app 📱
In your Kyte app 📱
If you don't have access to your account
If you don't have access to your account
Enter the login screen and enter the email used to create your user
Tap Next to continue with login
Click Forgot Password
You will receive a confirmation code on the email in question, just enter it to create a new password
Enter the new password and tap Create new password
You will access your account next
Resetting your password
Resetting your password
If you have access to your account, you can reset your password using the shortcut at the top of the main menu.
Tap the store name
Access the Reset password option just below the user's name and email
Enter the new password and tap Reset password
A confirmation screen will appear and when you click Ok
You will continue to access the account
Resetting other users' passwords
Resetting other users' passwords
The password can also be changed by other users of the account as long as they have administrator permissions.
To make these changes the administrator must access the Users menu in his own account
Within the menu, select the user that will be edited
Tap Reset password
Enter the new password and tap Reset password
Wait for the confirmation screen, as soon as it appears the user who was edited will be able to access your account with the new password
On Kyte Web 💻
On Kyte Web 💻
If you don't have access to your account
If you don't have access to your account
Enter the email used to create your user
Click Next to continue with login
Click Forgot password
You will receive a code in the e-mail in question, just type it in to create a new password
Enter the new password and tap Create new password
The screen will reload and the password will be requested again before authorizing access to the account
Resetting other users' passwords
Resetting other users' passwords
The password can also be changed by other users of the account as long as they have administrator permissions.
To make these changes the administrator must access the Users menu in his own account
Within the menu, select the user that will be edited
Under User information, click Reset password
Enter the new password and tap Save
Wait for the confirmation screen, as soon as it appears the user who was edited will be able to access your account with the new password
The option to reset the password will only work for logins created using an email, users registered through Facebook, Google or Apple ID use the data of the respective platforms to log in, so this change needs to be made on them and not through Kyte.