🚩 The password can only be reset when logging in via Email, users registered through Facebook, Google or Apple ID use data from their respective platforms to log in, so this change needs to be made on them and not through Kyte.
If you don't have access to your account
Enter the email used to create your username on the login screen
Click Next and then Forgot Password
You will receive a confirmation code on the email in question, just enter it to create a new password
Enter the new password and click Create new password
In the Kyte POS and Kyte Catalog apps
Tap the name of your store
Access the Reset password option just below the user's name and email
Enter the new password and tap Reset password
A confirmation screen will appear and when you click Ok
You will continue to access the account
To make these changes the administrator must access the Users menu in his own account
Within the menu, select the user that will be edited
Tap Reset password
Enter the new password and tap Reset password
Wait for the confirmation screen, as soon as it appears the user who was edited will be able to access your account with the new password
In Kyte Control
Tap the name of your store
Access the Reset password option
Register the email where you want to receive the confirmation code
Tap Send code
Enter the code received and click Check code
Enter the new password and tap Reset password
On Kyte Web 💻
To change a user's password, access the Users menu
Within the menu, select the user that will be edited
Under User information, click Reset password
Enter the new password and tap Save
⚠️Your password can only be changed through the Kyte apps.