Having difficulties with the platform? Try one of these guides.
10 articles
Canceling your subscription to KyteSee how to cancel your plan subscription, if you need a refund, contact our support team.
Allowing access to permissionsIf Kyte doesn't have access to some features on your mobile device or tablets, errors may occur in your account.
Managing your Kyte subscriptionAre you having problems with your payments or thinking about changing your plan? Make the changes you want directly in your account.
Resetting users passwordsSee how to reset your password and that of other users, if you need to edit the account owner, contact our support.
Clearing the cache to fix errorsCorrupted or outdated caches can generate errors on your Kyte, here's how and when to do this process to fix them.
Convert exported reportsIf your report is showing strange writing, it should still be in .csv format, here's how to fix the preview.
Erasing information stored in your accountUnderstand which data Kyte records and how you can delete specific information from your account.
Troubleshooting subscription issuesWe understand that sometimes subscription management can be a bit tricky but don't worry, we've got your back with this guide. Check it out!
Troubleshooting printing issuesExperiencing issues while printing your receipts? Learn how to check your printer's connection and troubleshoot common printing errors
Troubleshooting online payment issuesSee how to resolve errors during payment and checkout in your online catalog.