In Kyte PDV or Kyte Catalog
Access the Orders menu
Use the Sellers filter to only view transactions coming from the Online Catalog
Tap the order you want to see more details and important information
In Items you will have access to all the details of the selected products
In Details there will be a timeline of changes made to the order, for better financial control
In Customer, in addition to contact data, you will find shortcuts to the person's WhatsApp and Google Maps and Waze to plan the delivery route
⚠️ If the order was placed as a guest, the data of the person who placed the order will not be recorded in your Kyte, being only linked to the transaction in question.
Swipe to confirm the order or change its status in the selector, confirmed orders cannot be edited, understand the editing rules here!
Use the custom status feature to keep your customers updated via email registered in your online catalog
Select the payment method used, if desired
Tap the Save Order button
On Kyte Web 💻
Access the Orders menu
Use the Sellers filter to only view transactions coming from the Catalog
Click on the number of items to see a list of what was ordered
Use the Status selector to keep your customers updated via the email registered in your online catalog
The icons and inform how to receive the product, if it is a delivery, click on the icon to see the delivery address
Click on the icon to see comments left by your customers
Enter the order to see more details and edit information such as:
Information on who placed the order with shortcuts to contact the person via WhatsApp and plan your delivery with Google Maps or Waze
Notes left by your customers
A list of the requested items
The timeline of changes made to the order, for better financial control
The fees and discounts applied
Available payment methods, as well as the option to pay later
⚠️ If the order was placed as a guest, the data of the person who placed the order will not be recorded in your Kyte, being only linked to the transaction in question.
If you make changes to the details, click Save order, confirmed orders cannot be edited, understand the editing rules here!