Kyte

⚠️ Purchases made with direct payment in the online catalog are saved as orders with Paid status. They cannot be edited and must be completed to appear in the Transactions menu.

In Kyte PDV <img src="https://downloads.intercomcdn.com/i/o/955485739/b9be01fe8df300375dd3b09c/Kyte+PDV.png" width="30" alt=""> or Kyte Catalog <img src="https://downloads.intercomcdn.com/i/o/955485265/26203bb41cfd523cfcc0300a/Catalog+Verde.png" width="30" alt="">

Use the Sellers filter to only view transactions coming from the Online Catalog

Select the the order you want to see and tap on it for more details about pickup or delivery and important notes

Use the <a href="https://docs.kyteapp.com/en/articles/7915585-using-order-status">custom status feature</a> to keep your customers updated via email registered in your online catalog

Tap pickup or delivery to access the Customer tab and see details of who placed the order and shortcuts to WhatsApp, Google Maps and Waze to plan the delivery route

In the Items tab you will have access to all the details of the selected products

Go to Details to see a timeline of changes made to the order, for better financial control

Swipe to confirm order and tap Complete Order to complete the sale

Open the Receipt and use the shortcuts to <a href="https://docs.kyteapp.com/en/articles/7861140-sharing-sales-receipts">share</a> or <a href="https://docs.kyteapp.com/en/articles/7861097-printing-a-sales-receipt">print</a> it ​

1. Access the Orders menu
2. Use the Sellers filter to only view transactions coming from the Online Catalog
3. Select the the order you want to see and tap on it for more details about pickup or delivery and important notes
4. Use the <a href="https://docs.kyteapp.com/en/articles/7915585-using-order-status">custom status feature</a> to keep your customers updated via email registered in your online catalog
5. Tap pickup or delivery to access the Customer tab and see details of who placed the order and shortcuts to WhatsApp, Google Maps and Waze to plan the delivery route
6. In the Items tab you will have access to all the details of the selected products
7. Go to Details to see a timeline of changes made to the order, for better financial control
8. Swipe to confirm order and tap Complete Order to complete the sale
9. Open the Receipt and use the shortcuts to <a href="https://docs.kyteapp.com/en/articles/7861140-sharing-sales-receipts">share</a> or <a href="https://docs.kyteapp.com/en/articles/7861097-printing-a-sales-receipt">print</a> it ​

Use the Sellers filter to only view transactions coming from the Catalog and the Status selector to select only Paid results

Click the icon <img src="https://downloads.intercomcdn.com/i/o/974725739/c9ed4d88c718be476c149262/recibo.png" width="20" alt=""> to view, <a href="https://docs.kyteapp.com/en/articles/7861140-sharing-sales-receipts">share</a> or <a href="https://docs.kyteapp.com/en/articles/7861097-printing-a-sales-receipt">print</a> your order receipt

Click on the number of items to see a list of what was ordered

The icons <img src="https://downloads.intercomcdn.com/i/o/974740402/39457cf56c6e2cbb00ca7366/retirada.png" width="20" alt=""> and <img src="https://downloads.intercomcdn.com/i/o/974740584/64af7378290b848e77e72642/entrega.png" width="20" alt=""> inform how to receive the product, if it is a delivery, click on the icon <img src="https://downloads.intercomcdn.com/i/o/974740584/64af7378290b848e77e72642/entrega.png" width="20" alt=""> to see the delivery address

Click on the icon <img src="https://downloads.intercomcdn.com/i/o/974743116/58f9e54c1157ef97ca9eab33/Notes.png" width="20" alt=""> to see comments left by your customers

Enter the order to see more details and edit information such as:

- Information on who placed the order with shortcuts to contact the person via WhatsApp and plan your delivery with Google Maps or Waze
- Notes left by your customers
- A list of the requested items
- The timeline of changes made to the order, for better financial control
- The fees and discounts applied
- The selected payment method​

Click Complete Sale and confirm completion by clicking Complete Sale again

Use shortcuts to <a href="https://docs.kyteapp.com/en/articles/7861140-sharing-sales-receipts">share</a> or <a href="https://docs.kyteapp.com/en/articles/7861097-printing-a-sales-receipt">print</a> your sale receipt ​

1. Access the Orders menu
2. Use the Sellers filter to only view transactions coming from the Catalog and the Status selector to select only Paid results
3. Click the icon <img src="https://downloads.intercomcdn.com/i/o/974725739/c9ed4d88c718be476c149262/recibo.png" width="20" alt=""> to view, <a href="https://docs.kyteapp.com/en/articles/7861140-sharing-sales-receipts">share</a> or <a href="https://docs.kyteapp.com/en/articles/7861097-printing-a-sales-receipt">print</a> your order receipt
4. Click on the number of items to see a list of what was ordered
5. The icons <img src="https://downloads.intercomcdn.com/i/o/974740402/39457cf56c6e2cbb00ca7366/retirada.png" width="20" alt=""> and <img src="https://downloads.intercomcdn.com/i/o/974740584/64af7378290b848e77e72642/entrega.png" width="20" alt=""> inform how to receive the product, if it is a delivery, click on the icon <img src="https://downloads.intercomcdn.com/i/o/974740584/64af7378290b848e77e72642/entrega.png" width="20" alt=""> to see the delivery address
6. Click on the icon <img src="https://downloads.intercomcdn.com/i/o/974743116/58f9e54c1157ef97ca9eab33/Notes.png" width="20" alt=""> to see comments left by your customers
7. Enter the order to see more details and edit information such as:
 - Information on who placed the order with shortcuts to contact the person via WhatsApp and plan your delivery with Google Maps or Waze
 - Notes left by your customers
 - A list of the requested items
 - The timeline of changes made to the order, for better financial control
 - The fees and discounts applied
 - The selected payment method​
8. Click Complete Sale and confirm completion by clicking Complete Sale again
9. Use shortcuts to <a href="https://docs.kyteapp.com/en/articles/7861140-sharing-sales-receipts">share</a> or <a href="https://docs.kyteapp.com/en/articles/7861097-printing-a-sales-receipt">print</a> your sale receipt ​

Payments made directly in the online catalog generate orders with Paid status, see here how to complete such sales orders.

In Kyte PDV or Kyte Catalog

On Kyte Web 💻