In your Kyte App 📱
In your Kyte App 📱
Log in as an Administrator in your Kyte App
To make changes to user accounts in Kyte, you must first log in as an administrator. Once you have logged in, click on the Users tab in the menu in your Kyte app.Select the User Account to Edit
In the Users tab, you will see a list of all the user accounts in your Kyte app. Choose the user account that you want to edit by clicking on their name.Edit the User Account Information
Once you have selected the user account, you can edit their information. Depending on the type of user account, you may be able to edit their name, email address, password, and permissions. Make the necessary changes, and then click Save to update the user's account information.Wait for the changes to take effect
On Kyte Web 💻
On Kyte Web 💻
Log in as an Administrator on Kyte Web
To make changes to user accounts in Kyte, you must first log in as an administrator. Once you have logged in, click on the Users tab in the menuSelect the User Account to Edit
In the Users tab, you will see a list of all the user accounts. Choose the user account that you want to edit by clicking on their name.Edit the User Account Information
Once you have selected the user account, you can edit their information. Depending on the type of user account, you may be able to edit their name, email address, password, and permissions. Make the necessary changes, and then click Save to update the user's account information.Wait for the changes to take effect
Kyte has three main types of user accounts: account owner, administrator users, and non-administrator users.
Account owner
Account owner
It is the one generated at the time the account is created. As it is responsible for the account's base data, it cannot be edited through the app. Therefore, you will see greyed out screens that have no interaction. If you need to make any corrections or updates, please contact our support team informing the email used to create it, what needs to be changed as well as the new information to be added.
Administrator users
Administrator users
They have the same permissions set as the main user but can have their information edited. With them you can access all of the app's resources, as well as edit the access of other users.
Non-administrator users
Non-administrator users
They can have different levels of access to the account and resources, it is possible to define the level of this interaction with the app through the Permissions tab.
Details about permissions
Details about permissions
Administrator: This allows access to all app features and changes in the system, as well as changes to other users' access;
Allow use from a personal device: This allows access to the account from any device, instead of limiting it to just the device where the user was originally created;
View transactions from other users: This expands access to all orders placed in the account, including those coming from the online catalog;
Give discounts: This allows your team to enter discounts on the value of products and on the total value of sales completed in the app;
Create or edit products: This offers full control over the management of product data such as price, name, and description, but to make changes in stock it is necessary to activate the Manage Inventory permission as well;
Allow Pay Later: This allows your team to make sales using credit card, manage debt payments, and add credits to your customers' accounts.
⚠️Remember that all changes made to user accounts in Kyte will only be updated after the user logs out and logs back in to their app. If the user is already logged in, ask them to log out and log back in to see the changes.