Skip to main content
How to cancel an order

See how to cancel an order, regardless of its status.

Updated over a week ago

In Kyte PDV or Kyte Catalog

  1. Access the Orders menu

  2. Open the order you want to cancel

  3. Tap on ... button to access the menu

  4. Select Cancel this order

  5. Confirm the cancellation

On Kyte Web 💻

  1. Access the Orders menu

  2. Open the order you want to cancel

  3. Click the $ icon next to the green button

  4. Confirm the cancellation

⚠️ Cancelled transactions cannot be restored but you can set them to appear as crossed out in the Orders menu.

Did this answer your question?