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How to view canceled transactions
How to view canceled transactions

Choose how to view cancelled orders and sales.

Updated over 2 months ago

💡The system shows cancelled orders and sales as crossed out in the Orders and Transactions menus but you can choose to hide them so they will only appear when using the filter.

In Kyte PDV or Kyte Catalog

  1. Access the Settings menu

  2. Go to General

  3. Select the best option under Canceled transactions

  4. If you want to see the hidden transactions, access the Orders or Transactions menu

  5. Click on the filter icon

  6. Select the desired period or payment method, if you want

  7. Check the Cancelled sales only option

  8. Tap Apply filter

On Kyte Web 💻

  1. Access the Settings menu

  2. Go to General

  3. Select the best option under Canceled transactions

  4. If you want to see the hidden transactions, access the Orders or Transactions menu

  5. Click on the filter icon

  6. Select the desired period or payment method, if you want

  7. Check the Cancelled sales only option

  8. Tap Apply filter

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