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Receive your orders on WhatsApp
Receive your orders on WhatsApp

Activate notifications for your online orders on WhatsApp and receive a summary of what was ordered in a chat window with your customer!

Updated over 2 months ago

This feature is only available for the new version of the online catalog. 🚩

To receive notifications via WhatsApp, make sure your order settings are correct:

  1. Access the Online Catalog menu

  2. Click Activate the new online catalog

  3. Under Orders, enable the Accept online orders option

  4. Use Receive order summary via WhatsApp to start receiving notifications

  5. Take advantage of Post-order instructions to personalize the confirmation message your customers receive

  6. Finish by clicking Save Changes

⚠️ Don't forget to check that the number registered in the WhatsApp field is correct!

In Kyte PDV or Kyte Catalog

  1. Access the Online Catalog menu

  2. Enter Social Media & Others

  3. Insert your WhatsApp number with the country and area area code

  4. Tap Save changes

On Kyte Web 💻

  1. Access the Settings menu in Kyte Web

  2. Under Contact details, look for Cellphone/WhatsApp

  3. Insert your WhatsApp number with the country and area area code

  4. Tap Save changes

The option to send the order via WhatsApp will appear to your customers and you will also receive a notification in your Kyte app.

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