Kyte

This feature is only available for the new version of the online catalog. 🚩

To receive notifications via WhatsApp, make sure your order settings are correct:

Click Activate the new online catalog

Under Orders, enable the Accept online orders option

Use Receive order summary via WhatsApp to start receiving notifications

Take advantage of Post-order instructions to personalize the confirmation message your customers receive

1. Access the Online Catalog menu
2. Click Activate the new online catalog
3. Under Orders, enable the Accept online orders option
4. Use Receive order summary via WhatsApp to start receiving notifications
5. Take advantage of Post-order instructions to personalize the confirmation message your customers receive
6. Finish by clicking Save Changes

⚠️ Don't forget to check that the number registered in the WhatsApp field is correct!

In Kyte PDV <img src="https://downloads.intercomcdn.com/i/o/951713443/be4991e655f1276078b5dfc7/Kyte+PDV.png" width="30" alt=""> or Kyte Catalog <img src="https://downloads.intercomcdn.com/i/o/958650957/20e0fea33a0588f44812c0a7/Catalog+Verde.png" width="30" alt="">

Insert your WhatsApp number with the country and area area code

1. Access the Online Catalog menu
2. Enter Social Media &amp; Others
3. Insert your WhatsApp number with the country and area area code
4. Tap Save changes
 ​

Access the Settings menu in Kyte Web

Under Contact details, look for Cellphone/WhatsApp

1. Access the Settings menu in Kyte Web
2. Under Contact details, look for Cellphone/WhatsApp
3. Insert your WhatsApp number with the country and area area code
4. Tap Save changes ​

The option to send the order via WhatsApp will appear to your customers and you will also receive a notification in your Kyte app. ​

Activate notifications for your online orders on WhatsApp and receive a summary of what was ordered in a chat window with your customer!

In Kyte PDV or Kyte Catalog

On Kyte Web 💻