⚠️ See what changed on the availability of this resource both on Facebook and Instagram here. For configurations, specific fixes and more information, contact Meta support.
In your Kyte
On Instagram
For the feature to be available on Instagram, you need to register your Kyte account in Facebook Business Manager. See here how to do this process.
Create an account if you don't already have one
From the home screen, choose the Profile tab
Tap the hamburger icon in the top right corner
Go to Settings
Enter Company
Select Set up Instagram shopping
⚠️ This option will be available only after validation by Meta of the integration process with your Facebook store, so it may not appear immediately.
Follow the requested steps and wait for the analysis result
If your request is refused
Your account will be reviewed by Instagram under the Commerce Eligibility Requirements.
Disconnect your Instagram profile from your Facebook page and Business Manager
Remove Kyte catalog integration with Business Manager
Return your Instagram profile to a personal profile
Select the Shop template for your Facebook page
Add Buy Now button to Facebook page redirecting to Kyte catalog
Revert your Instagram profile to a professional profile
Redo the integration of the Kyte catalog with the Facebook store
Reconnect your Instagram profile with your Facebook page
Request a new analysis