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Selling on Instagram

Enjoy Instagram's advertising tools to promote your products and increase the visibility of your online store!

Updated over 2 months ago

⚠️ See what changed on the availability of this resource both on Facebook and Instagram. For setups, specific fixes and more information, contact Meta support.

In your Kyte

On Instagram

For the feature to be available on Instagram, you need to register your Kyte account in Facebook Business Manager. See here how to do this process.

  1. Create an account if you don't already have one

  2. 🚨 Be sure the Facebook page connected to your Instagram account is the same one registered in your Business Manager. Both must share the same owner in order to be eligible for the shopping feature.

In Meta's Business Manager 

  1. Access your Meta Business Manager

  2. Under People, check if you have admin access to the Business Manager

  3. Under Accounts, confirm that your Facebook Page and Instagram Account are properly linked

  4. Go to Data Sources and select Catalogs

  5. Click + Add Catalog to start the process

    💡 If you already have an active catalog, confirm that your Instagram account or Facebook page is linked to it. Remove any empty or unused catalogs.

  6. Select the Product Category

  7. Choose your Meta Pixel, if you’ve already created one

  8. Set the Catalog Access Permissions

  9. Choose the option to Upload a Data Feed

  10. Open your Kyte online catalog in a browser and copy the link

  11. Paste the copied link into the URL field and add /feed/facebook to the end of it

    ⚠️ The link should be in the following format: https://mineral-artsncrafts.kyte.site/feed/facebook

  12. Click Next

  13. Define how often Facebook should fetch data from Kyte

  14. Name your data source

  15. Select the currency used in your online catalog to complete the feed setup

  16. Click Upload – the process might take some time if you have many products

In Meta's Commerce Manager

Once your products are showing directly in the catalog, continue with the following steps to enable Shops (the shopping bag feature):

  1. Click on the Shops button on the left side of your screen

  2. When asked about third-party platform integrations, select I don’t use these platforms

  3. Select the appropriate country

  4. Choose the option Checkout on another website

  5. Select your Sales Channels – these will be your Facebook Page and Instagram Account

🚨 Even though these steps may help you enable your shop, they do not guarantee approval. Therefore, if Meta requests additional information in order to proceed with the approval, you will need to follow up directly with Meta.

If your request is refused

Your account will be reviewed by Instagram under the Commerce Eligibility Requirements.

  1. Disconnect your Instagram profile from your Facebook page and Business Manager

  2. Remove Kyte catalog integration with Business Manager

  3. Return your Instagram profile to a personal profile

  4. Select the Shop template for your Facebook page

  5. Add Buy Now button to Facebook page redirecting to Kyte catalog

  6. Revert your Instagram profile to a professional profile

  7. Redo the integration of the Kyte catalog with the Facebook store

  8. Reconnect your Instagram profile with your Facebook page

  9. Request a new analysis

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