⚠️ See what changed on the availability of this resource both on Facebook and Instagram. For setups, specific fixes and more information, contact Meta support.
In your Kyte
On Instagram 
For the feature to be available on Instagram, you need to register your Kyte account in Facebook Business Manager. See here how to do this process.
Create an account if you don't already have one
🚨 Be sure the Facebook page connected to your Instagram account is the same one registered in your Business Manager. Both must share the same owner in order to be eligible for the shopping feature.
In Meta's Business Manager
Access your Meta Business Manager
Under People, check if you have admin access to the Business Manager
Under Accounts, confirm that your Facebook Page and Instagram Account are properly linked
Go to Data Sources and select Catalogs
Click + Add Catalog to start the process
💡 If you already have an active catalog, confirm that your Instagram account or Facebook page is linked to it. Remove any empty or unused catalogs.
Select the Product Category
Choose your Meta Pixel, if you’ve already created one
Set the Catalog Access Permissions
Choose the option to Upload a Data Feed
Open your Kyte online catalog in a browser and copy the link
Paste the copied link into the URL field and add /feed/facebook to the end of it
⚠️ The link should be in the following format: https://mineral-artsncrafts.kyte.site/feed/facebook
Click Next
Define how often Facebook should fetch data from Kyte
Name your data source
Select the currency used in your online catalog to complete the feed setup
Click Upload – the process might take some time if you have many products
In Meta's Commerce Manager
Once your products are showing directly in the catalog, continue with the following steps to enable Shops (the shopping bag feature):
Click on the Shops button on the left side of your screen
When asked about third-party platform integrations, select I don’t use these platforms
Select the appropriate country
Choose the option Checkout on another website
Select your Sales Channels – these will be your Facebook Page and Instagram Account
🚨 Even though these steps may help you enable your shop, they do not guarantee approval. Therefore, if Meta requests additional information in order to proceed with the approval, you will need to follow up directly with Meta.
If your request is refused
Your account will be reviewed by Instagram under the Commerce Eligibility Requirements.
Disconnect your Instagram profile from your Facebook page and Business Manager
Remove Kyte catalog integration with Business Manager
Return your Instagram profile to a personal profile
Select the Shop template for your Facebook page
Add Buy Now button to Facebook page redirecting to Kyte catalog
Revert your Instagram profile to a professional profile
Redo the integration of the Kyte catalog with the Facebook store
Reconnect your Instagram profile with your Facebook page
Request a new analysis