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How to update your customer base in bulk

Quickly update your customer data using an Excel or Google Sheets file on your computer.

Updated over a week ago

✅ What you’ll learn

In this tutorial, you’ll learn how to update your customer data in bulk on Kyte using an Excel or Google Sheets file.

📱 Web version only

This bulk update option is available only on the web version. If you only use the app, consider upgrading your plan to access this feature. 👀


💻 On Kyte Web

  1. Go to the Customers menu on Kyte Web

  2. Click the icon next to + Customer and select Update existing

  3. Download the template spreadsheet and open the file in Excel or Google Sheets

    ⚠️ Important: Do not alter the structure of the spreadsheet or rearrange rows or columns, as this may cause errors during import.

  4. Edit the data you wish to update in the spreadsheet

  5. Save the updated file in .xls format

  6. In Kyte, click Continue

  7. Select the updated spreadsheet and click Next

  8. Do not change the data fields or columns when confirming

  9. Confirm that everything is correct and click Next to let the system process the changes


💡 Helpful tips

🚨 The process only transfers text data, so images and product photos cannot be added during the import.

📸 Product photos must be added after the import.

📋 Keep the structure of the spreadsheet intact to ensure successful import.


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