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Can I use Kyte offline?
Can I use Kyte offline?

Know when to use and not use your Kyte without uninterrupted internet access.

Updated over 6 months ago

Kyte works on mobile phones or tablets running Android 7.0 (Nougat) and higher or iOS 13.0 and higher. We suggest using devices with more than 4 GB of RAM to maintain the quality of the processing of the transactions.

⚠️ Kyte does not work on Android GO or Huawei devices that do not have Google Play.

When you create an account in Kyte, you can use the same user and password to access it from any compatible mobile devices or using the web version. Using the same login on more than one Kyte app simultaneously can generate problems with stock updates and order processing so always create a user for each person on your staff.

Kyte’s web version will only work when your computer is connected to a source of internet but the app is designed to work online and offline so you can keep track of your business any time and from anywhere. For this it stores your data in two ways:

  1. In your device's memory, if it is not connected to the internet

  2. On our cloud, following all of Google's security protocols and with real-time updates, as long as your device is connected to the internet

Once it finds a strong enough internet connection, it will sync the data between the device and the server. This means that while offline the following won't be updated:

  • Data backup

  • Information between users in the account

  • Stock (to other users and on the catalogue)

  • Pay Later updates

  • Analytics

🚩Logging out of your account, clearing the cache or deleting the app without the data being properly synchronized with our server will result in loss of data. To avoid this just deactivate and reactivate your device's internet connection while keeping the app open, this will force the app to sync with the server and update your Kyte account with the latest data.

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