Acessing your Kyte account

You can access Kyte at any time, from anywhere, while connected to the internet or not!

Updated over a week ago

Accessing Kyte on mobile devices

You can access your Kyte account on mobile devices or tablets running Android 7.0 (Nougat) and higher or iOS 13.0 and higher.

We suggest using devices with more than 2 GB of RAM to maintain the quality of the processing of the transactions. Unfortunately it doesn't work on Android GO or Huaweis devices that don't have Google Play.

On Android devices

  1. Go to Play Store on your device

  2. Write Kyte in the search field

  3. Click the Install button

  4. Wait until the download is completed and you will see the app on your device's screen

  5. When you open the app, you will see a sequence of requests:

  6. Accept the sending of notifications to receive notices of orders placed in your online catalog

  7. Authorize Bluetooth access to sync card readers and thermal printers

  8. Choose if you want to share data with our company, to receive personalized disclosures and help us improve your experience with Kyte

On Apple devices

  1. Access the App Store on your device

  2. Write Kyte in the search field

  3. Click the Install button

  4. Wait until the download is completed and you will see the app on your device's screen

  5. When you open the app, you will see a sequence of requests:

  6. Accept the sending of notifications to receive notices of orders placed in your online catalog

  7. Authorize Bluetooth access to sync card readers and thermal printers

  8. Choose if you want to share data with our company, to receive personalized disclosures and help us improve your experience with Kyte

Accessing Beta versions of the app

We are always looking for ways to improve Kyte and our users' feedback is the most valuable part of this process!

Our support team gathers suggestions and complaints from users and sends them to the developers for analysis. Every improvement made in the system is carefully thought, taking into consideration the demands of our users as well as the complexity of the feature and the resources available to us at the time.

Once developed, the new version is tested internally and, if working properly, it is upgraded to beta where it can be tested by users before becoming available for download in the App Store and the Play Store.

If you want to become part of our beta team, please register here and you will get access to the newest versions on the app beforehand.

⚠️ Beta versions are still under testing so can present bugs and errors. If you find one, please contact our support team and tell them all about it!

Accessing Kyte on your computer

You can also access Kyte from your computer, regardless of the operational system it uses as the platform is available online and can be used directly on a browser of your preference. All you need to do is access this link and log in with the same user and password you created for your Kyte app.

⚠️ The web version of Kyte only works online so you need to have a constant internet connection active. To access your account offline, use the Kyte app.

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