✅ What you'll learn
In this tutorial, you'll learn how to cancel your subscription in the App or on the Web, and what happens to your access afterward.
📱 Subscriptions made in the App
In the Kyte App
Open the menu
Tap Manage, next to your business name
Tap Manage subscription
You'll be taken to your Google or Apple account, depending on your device
Find the Kyte subscription
Tap Cancel subscription
Follow the cancellation steps
Directly on Google Play
Open Google Play
Go to your subscriptions on Google Play
Select the Kyte subscription
Tap Cancel subscription
Follow the steps
For the latest steps, see Google's Help Center: Cancel, pause, or change a subscription on Google Play.
Directly on iOS
Open Settings
Tap your name
Tap Subscriptions
Tap the Kyte subscription
Tap Cancel Subscription
For the latest steps, see Apple Support: How to cancel a subscription from Apple
💻 Subscriptions made on the Web
Click Manage, in the top left corner (or go to subscription.kyteapp.com using the same email you use for Kyte)
⚠️ If you log in with a different email, a different account opens, with no subscription.
⚠️ If your account doesn't have a paid plan yet, this button says Subscribe, not Manage
2. Click Cancel subscription
3. Choose a reason from the list
4. Click Continue to cancellation
5. Check until when you keep your access
6. Click Cancel subscription
💡 Helpful tips
⏰ Canceling doesn't cut your access right away. Your plan stays active until the end of the period you already paid for.
⚠️ Canceling doesn't refund you automatically. If you cancel within 7 days of the charge date, contact our support team through the Help menu: we'll review your subscription and let you know if there's a refund in your case.
🍎 For subscriptions made through Apple, the refund must be requested directly from Apple, and Apple makes the decision.
🥶 Canceled by mistake on the Web? Before your paid period ends, click Don't cancel subscription and then Renew subscription.